Refund Policy

I want my customers to be really happy with what I’ve made for them. All items are made to order by the artist, bec and great care is taken with each piece. Returns will be accepted for online credit or exchange only. All requests for returns or exchanges must be communicated to beth@bethecoiner.com within 10 days after receipt of delivery. Customers are responsible for the cost of return shipping but will not be charged to receive the newly exchanged item. Merchandise must be returned unworn and in its original packaging.

Please carefully pack your return items securely and use a shipping method with tracking and insurance. We do not accept liability for shipping loss or damage of returned merchandise. Please note, all sale items and custom orders are final sale, no exchanges can be made. No return or exchange policy for international orders, these are final sale.